Privacy Policy

Get Right Fitness ("we", "us") provides a coaching platform that connects fitness coaches with their clients. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We collect the following categories of information:

• Account information: name, email address, role (coach or client), and password credentials.
• Health and fitness data: body metrics, progress photos, workout logs, nutrition and food logs, habits, wellness check-ins, and intake answers such as goals, injuries, and dietary restrictions.
• Communications: messages between coaches and clients, and check-in form responses.
• Payment information: subscription plan and status. Card details are handled directly by our payment processor, Stripe, and are never stored on our servers.
• Usage data: basic technical information such as device type and pages visited.

• To provide the service, including training programs, nutrition tracking, messaging, and progress reports.
• To let your coach view your data so they can coach you effectively.
• To process subscription payments and manage your plan.
• To send reminders and notifications you have enabled, such as workout and check-in reminders.
• To generate AI-assisted insights and summaries of your progress for you and your coach.
• To maintain security, prevent abuse, and improve the platform.

Clients' data is visible to the client and to the coach they are assigned to. We do not sell your personal information. We share data only with service providers that help us run the platform (such as hosting, payment processing, and AI analysis), and only as needed to provide those services, or when required by law.

Health and fitness data (including workout logs, nutrition logs, body metrics, and progress photos) is processed by your assigned coach, and by the AI providers that generate progress insights and nutrition analyses. Those providers process the data only to produce the requested analysis.

Progress photos and health-related information are sensitive. They are stored privately and are accessible only to you and your assigned coach. You can delete photos and logs you have added at any time.

We keep your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time, subject to any legal obligations to retain certain records.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

You can request an export or deletion of your data by emailing info@getright.ca. We respond to these requests within 30 days.

We use industry-standard safeguards to protect your information, including encrypted connections and role-based access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA). This policy and our handling of your information are governed by the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable there.

If you have a concern about how your personal information is handled, contact us first at info@getright.ca so we can try to resolve it. You may also contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.

We may update this Privacy Policy from time to time. We will post the updated version here and update the "Last updated" date above.

Questions about this policy? Email info@getright.ca or use the Contact page of this site.